Skill-Based Training in Hospitality Business & Service Standards
Skill-Based Training in Hospitality Business & Service Standards
Course Name: Skill-Based Training in Hospitality Business & Service Standards
About the Course:
The “Skill-Based Training in Hospitality Business & Service Standards” course is a professional program tailored to meet the rising demand for skilled personnel in the hospitality industry. It combines theoretical knowledge with real-world application to help learners master customer service, front office management, food and beverage service, housekeeping, and more. This course is ideal for individuals aiming to establish or advance their careers in hotels, resorts, restaurants, or other hospitality-related businesses.
Course Overview / Objective:
This program is designed to:
- Equip students with essential skills in hospitality operations.
- Teach industry-standard service techniques.
- Promote understanding of international hospitality protocols.
- Develop communication, team management, and customer engagement skills.
- Provide hands-on training to ensure job readiness.
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Eligibility:
- Minimum qualification: 10+2 pass (any stream).
- Basic communication skills in English preferred.
- Open to both freshers and working professionals.
- Age: 17 years and above.
Duration:
- 6 Months (Full-time / Part-time options available)
- Flexible batch timings for working individuals.
Mode of Learning (Online/Offline):
- Available in both Online and Offline modes.
- Offline training includes practical sessions and role-play.
- Online training includes live classes, video modules, and interactive assignments.
Certification Details:
- Industry-recognized Certificate of Completion.
- Certification issued by an accredited hospitality education institute.
- Useful for employment and further studies globally.
Course Curriculum / Syllabus:
Module 1: Introduction to Hospitality Industry
- History & evolution of hospitality
- Career paths in hospitality
Module 2: Hospitality Business Management
- Structure of hotels and resorts
- Revenue management
- Departmental coordination
Module 3: Customer Service Excellence
- Communication skills
- Handling complaints & feedback
- Guest psychology
Module 4: Front Office Operations
- Reservation systems
- Check-in/check-out procedures
- Concierge services
Module 5: Food & Beverage Management
- Restaurant operations
- Menu planning
- Table service standards
Module 6: Housekeeping and Sanitation
- Room preparation
- Inventory and linen management
- Hygiene protocols
Module 7: Hospitality Sales & Marketing
- Branding
- Online and offline promotion
- Guest loyalty programs
Module 8: Event Planning and Management
- Event coordination basics
- Banquet service
- Conference setups
Module 9: Industry Exposure
- Case studies
- Guest lectures
- Virtual/physical internships
Module 10: Final Assessment & Project
- Project work on hospitality themes
- Oral and written assessments
Career Opportunities after Skill-Based Training in Hospitality Business & Service Standards:
- Hotel Front Desk Executive
- Housekeeping Supervisor
- Food & Beverage Attendant
- Guest Relations Executive
- Resort Manager
- Event Coordinator
- Cruise Line Staff
- Hospitality Trainer
- Restaurant Supervisor
- Travel Desk Executive
Who Should Join:
- Students interested in the hospitality field.
- Working professionals seeking skill upgrade.
- Hotel staff aiming for promotion.
- Entrepreneurs launching hospitality ventures.
- Career changers entering the service industry.
Benefits of This Course:
- Job-ready skills for the hospitality industry.
- Professional certification recognized by employers.
- Industry-expert trainers with real-world experience.
- Access to internship and placement support.
- Hands-on learning with role plays and simulations.
- Flexible learning options (online/offline).
How to Enroll / Admission Process:
- Visit our official website or local center.
- Fill out the application form online/offline.
- Submit required documents (ID, education proof).
- Pay registration and course fee.
- Receive confirmation and access to study material.
Fee Structure:
- Registration Fee: INR 500 (non-refundable)
- Course Fee: INR 18,000 to INR 25,000 (depending on mode and location)
- Installment options available.
- Discounts for early birds and group enrollments.
Skill-Based Training in Hospitality Business & Service Standards Best Top No.1 Center/Institute List:
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Skill-Based Training in Hospitality Business & Service Standards Course Near Me:
This course is perfect for beginners or those seeking to polish their design skills, offering a journey through Skill-Based Training in Hospitality Business & Service Standards core aspects.
Frequently Asked Questions (FAQs):
- What is the duration of the course?
- The course is 6 months long.
- Is the course available online?
- Yes, both online and offline modes are available.
- Who can enroll in this course?
- Anyone who has completed 10+2 and is interested in hospitality.
- Do I need prior experience?
- No prior experience is required.
- Is the certificate recognized?
- Yes, it is recognized across the hospitality industry.
- Are there any internships?
- Yes, internships are offered as part of the program.
- Can I pay the fee in installments?
- Yes, installment options are available.
- Is there a placement guarantee?
- We offer placement assistance, but not a guarantee.
- Do I get lifetime access to course content?
- Online learners get access for 1 year post-completion.
- Are weekend classes available?
- Yes, weekend batches are available.
- What is the class size?
- We maintain small batches for better interaction.
- Is there any age limit?
- Minimum age is 17 years; no upper limit.
- Will there be a final exam?
- Yes, including written and practical evaluations.
- What is the language of instruction?
- English and Hindi (bilingual support available).
- Do I need a computer for online classes?
- Yes, a basic laptop or smartphone is sufficient.
- Is the course useful for starting my own hotel?
- Absolutely, it covers operational and managerial aspects.
- What support is available for online learners?
- Live sessions, recordings, support desk, and discussion forums.
- Do you offer franchise opportunities?
- Yes, contact our business development team for details.
- How many hours per week should I study?
- 6-8 hours recommended for optimal learning.
- Can I continue my job while attending the course?
- Yes, with flexible learning options, it’s manageable.
- What documents are required for admission?
- ID proof and educational certificate (10+2).
- What kind of jobs can I get after this course?
- Front office, F&B, guest services, housekeeping, etc.
- Is there a dress code for offline classes?
- Yes, formal attire is recommended.
- How can I access my certificate?
- Via email or physical copy from the center.
- Can I rejoin if I drop out midway?
- Yes, subject to batch availability and fee clearance.
- Are there practical training sessions?
- Yes, hands-on training is a key part of the curriculum.
- Can I get a demo class before enrolling?
- Yes, demo sessions are available.
- Do you offer hostel facilities?
- Available at select training centers.
- Is this course good for international careers?
- Yes, it prepares you for global hospitality standards.
- How do I contact you for more info?
- Through our website, helpline number, or nearest center.
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